Privacy & Cookie Policy

At Tree Specific, accessible from treespecific.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy contains types of information that is collected and recorded by Tree Specific and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at simonowen@treespecific.co.uk

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Tree Specific’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

• Tree Specific needs to perform a contract with you
• Processing your personal information is in Tree Specific’s legitimate interests
• Tree Specific needs to comply with the law

Personal Information collected through this website includes Name, Email Address and any personally identifiable information included in the Message. Personal Information collected via any other channel will include the above as well as further contact details and any address required.

Tree Specific will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

We will not use your information for any other purpose than to carry out our business with you. We will not pass your information on to third parties, nor will we use it for marketing purposes in the future.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

Under the GDPR you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

If you wish to exercise any of these rights, email simonowen@treespecific.co.uk with your request. In the unlikely event that you are unsatisfied with our response to your data request, you also have the right to lodge a complaint with the ICO

Log Files

Tree Specific follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies

Like any other website, Tree Specific uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

The cookies used by this site are as follows:

_gat – A Google Analytics cookie. It holds no personably identifiable data and is used solely to restrict the number of requests sent to doubleclick.net

_ga – A Google Analytics cookie. This cookie distinguishes unique visitors by assigning a randomly generated number. It holds no personally identifiable information.

_gid – A Google Analytics cookie. This cookie distinguishes unique visitors by assigning a randomly generated number. It holds no personally identifiable information.

Details of Google’s Privacy Policy can be found here: https://www.google.com/intl/en-GB/policies/privacy/

Children's Information

Tree Specific does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.